SALES

ALL SALES ARE FINAL.
PLEASE MAKE SURE THAT SHIPPING & BILLING ADDRESSES MATCH AS IT IS CRUCIAL FOR YOUR ORDER TO BE PROCESSED AND SHIPPED IN A TIMELY MANNER.



WEBSITE

USE OF THE WEBSITE CONSTITUTES YOUR AGREEMENT TO FOLLOW OUR TERMS & CONDITIONS. FEKKI IS A REGISTERED TRADEMARK. USE OF THE NAME AND LOGO, PHOTOS, GRAPHICS, AND IMAGES WITHOUT THE PRIOR WRITTEN CONSENT FROM FEKKI IS STRICTLY PROHIBITED.



ORDERS

ORDERS WILL BE FULFILLED IN THE ORDER THEY ARE RECEIVED, AND THEREFORE MAY SELL OUT BEFORE A CERTAIN ITEM IS PROCESSED. WE WILL SEND YOU A TRACKING CONFIRMATION AS SOON AS PROCESSING & HANDLING IS COMPLETED FOR DOMESTIC (INDIA) & INTERNATIONAL (WORLDWIDE) ORDERS. IN THE EVENT OF ANY LOST, STOLEN OR DAMAGED SHIPMENTS THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE TOWARDS THE SHIPPING CARRIER AS ALL SHIPMENTS ARE INSURED.



CANCELLATION POLICY

AS STATED, ONCE YOUR ORDER IS PROCESSED WE CANNOT DO REFUNDS AS ALL SALES ARE FINAL. EXCEPTIONS FOR REFUNDS ARE MADE ONLY IF YOUR ORDER HAS NOT BEEN SHIPPED DUE TO THE SAID ITEM BEING OUT OF STOCK. ONCE SHIPPED, CANCELLATION REQUESTS ARE NOT VALID. FOR MORE ABOUT CANCELLATIONS PLEASE CONTACT US VIA INFO@FEKKISTORE.COM



REFUNDS

WE PROCESS REFUNDS ONLY IF THE PRODUCT EITHER HAS A MANUFACTURING DEFECT OR IF THERE IS SIZING / FITTING RELATED ISSUE. REFUNDS WILL BE PROCESSED WITHIN 1-3 BUSINESS DAYS AFTER THE PRODUCT REACHES OUR WAREHOUSE AND RUNS THROUGH A QUALITY CHECK. APPROVAL OF REFUND WILL BE BASED UPON THOROUGH INVESTIGATION OF THE CLAIMS MADE BY THE CUSTOMER. THEREAFTER ON APPROVAL, THE REFUND WILL REFLECT AS PER YOUR ORIGINAL PAYMENT. WE PROCESS REFUNDS ONLY IN THE FORM OF STORE CREDIT.



EXCHANGES & RETURNS

WE ONLY ACCEPT RETURNS AND REPLACEMENTS IF THE PRODUCT HAS A MANUFACTURING DEFECT OR IF THERE IS A SIZING / FITTING RELATED ISSUE. IN CASE OF REPLACEMENTS, THE CUSTOMER HAS TO SEND US BACK THE SAID ITEM VIA COURIER TO OUR WAREHOUSE WHERE IN AFTER THOROUGH INSPECTION OF THE CLAIMS MADE BY THE CUSTOMER A SIMILAR PRODUCT WILL BE SENT BACK; IN CASE OF UNAVAILABILITY OF THE SAID ITEM AT THE TIME OF INSPECTION, ANOTHER AVAILABLE ITEM OF THE CUSTOMERS CHOICE WITH SIMILAR PRICE VALUE WILL BE SHIPPED. PLEASE REACH OUT TO OUR TEAM FOR QUERIES RELATED TO SIZE AND FITTING WITH US BEFORE PURCHASING THROUGH OUR EMAIL OR DM US ON INSTAGRAM.